FAQ

How often will I receive my SheSpot box?

SheSpot boxes are sent to subscribers every 3 months - in March, June, September and December.

If you subscribe mid-cycle, you will receive the box featured that season, within 5 working days of subscribing. You will then join the normal shipping dates from your second box onwards.

E.g. if you subscribe in June, you’ll receive your box within 5 working days and receive your second box in September.

What type of products will I receive?

Sexual wellness spans pleasure, sex, intimate care and mood setting. Each box features 4-6 full sized products from across these categories. Expect to discover products spanning vibrators, lube, and massage candles, as well luxurious intimate care and body care.

All products are for self-love, and the nature of some items means they can also be used during partnered play.

Is shipping discreet?

Your privacy is really important to us, and our discreet packaging means you can receive your SheSpot order with complete confidence. With completely plain, brown box standard packaging, only you will be excited about what’s inside!

Do you offer international shipping?

We are currently only shipping to the UK.

Can I gift SheSpot?

SheSpot makes the perfect gift for that special woman in your life!

You can gift a subscription by entering in the recipient's delivery details at checkout.

You can also gift a one-time box, and add on an optional handwritten gift card with your own personalised message.

How does the refer a friend scheme work?

Loving your SheSpot box? Know friends that would love it too? Refer your friends to SheSpot and not only do they receive discount, you do too!

For every friend you refer that subscribes to SheSpot we will give them £10 off their first box and credit you £10 towards your next box too!

How to refer a friend:

1. Sign up to our referral scheme using the link sent to you by email or on this page. You'll be sent a unique referral link which you can share with friends (this will also appear on your confirmation emails!)

2. Your friend will get £10 off when they subscribe to SheSpot using your unique referral link.

3. Earn £10 for every successful referral you make. This will be credited to your account and auto applied to your next box

Got a question? Drop us a line at info@shespot.co.uk

When will I be billed if I’m a subscriber?

When you first join SheSpot you’ll be billed for your first box straightaway. For subsequent boxes you’ll move to our regular billing dates: 1 September, 1 December, 1 March, 1 June.

How do I cancel my subscription?

You can pause, skip or cancel your subscription at any point. Simply login to your account to manage your subscription. You must cancel before the next billing date to avoid charges for subsequent boxes.

Can I return my SheSpot box?

You have a legal right to change your mind about your subscription within 14 days of receiving your first SheSpot box. Please note that boxes will only be refunded if the box is unopened. To return your box back to us please drop us an email at info@shespot.co.uk

Will you tell me what's in the next box?

If you're a subscriber, we will give you a sneak peek of what's coming up in next season's box, before it launches. You can then choose to pause, skip or cancel your subscription before you are billed.

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